Refund and Returns Policy

Refund and Returns Policy

Effective Date: Our website address is: http://iptv-reseller.tv.

At IPTV-Reseller.tv, we strive to provide the best IPTV services to our customers. However, we understand that there may be instances where a refund or return is necessary. This policy outlines the terms and conditions regarding refunds and returns.

Eligibility for Refunds

Subscription Plans:

Refunds are only available for subscription plans under the following conditions:

• The refund request is made within 7 days of the purchase.

• The issue is related to a technical fault that we cannot resolve within a reasonable timeframe.

• The subscription was not activated or used.

Non-Refundable Cases:

Refunds will not be issued in the following situations:

• Failure to configure or install the IPTV service on your device.

• Issues caused by incompatible devices or insufficient internet speed.

• Refund requests made after 7 days of purchase.

Promotional Offers:

Refunds are not applicable to discounted plans, promotional offers, or free trials.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at support@iptv-reseller.tv.

2. Provide your order details, including the order number, date of purchase, and reason for the refund request.

3. Allow up to 3 business days for our team to review your request.

If approved, the refund will be processed to the original payment method within 7-10 business days.

Returns Policy

As our services are digital in nature, there are no physical products to return. Once a subscription is activated, it is considered delivered and used.

Service Suspension or Termination

We reserve the right to suspend or terminate services if:

• The customer violates our Terms and Conditions.

• Unauthorized sharing or reselling of the subscription occurs.

No refunds will be issued in cases of service suspension or termination due to violations.

Technical Support

Before requesting a refund, we encourage you to contact our technical support team to resolve any issues. Most problems can be addressed through troubleshooting.

Contact Support:

• Email: support@iptv-reseller.tv

• Phone: +44 7360518769

Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this policy periodically.

Contact Us

For questions or concerns about this policy, please contact us:

• Email: support@iptv-reseller.tv

• Phone: +44 7360518769

• Address: iptv-reseller.tv

Thank you for choosing IPTV-Reseller.tv. We value your trust and strive to provide you with the best service possible.